Video: IBC2025 – Guide to space only stands logistics | Duration: 3739s | Summary: IBC2025 – Guide to space only stands logistics | Chapters: Webinar Introduction (113.07s), Introducing Key Presenters (361.84s), Exhibitor Support Systems (418.19s), Stand Construction Guidelines (1088.22s), Shipping and Logistics (1665.675s), Logistics and Booking (2018.9099s), WebShop Preparation Guide (2160.49s), Exhibitor Support Services (2300.9302s), Utility Ordering Process (2455.385s), Permits and Rigging (2672.635s), Catering Options Explained (2778.73s), Final Preparations (2919.82s), Hotel Services Overview (3037.9849s), Amsterdam Hotel Guide (3147.0498s), Cost Management Initiatives (3386.195s), Technical Setup Day (3510.8098s), Exhibitor Logistics Recap (3734.465s), Conclusion and Resources (3908.315s)
Transcript for "IBC2025 – Guide to space only stands logistics":
Right. I can, move the slide. So, again, apologies everybody. Sorry for the technical difficulties. So, well, let's move on very quickly. So welcome to the webinar. Just a couple of points. We are recording this webinar. We'll share this afterwards, and it'll be available on our webinar page, and I'll show you the link, shortly. If you have any questions, please go into the q and a, which is at the side of, this screen. Rather than messages, q and a will be able to, answer those, and and you'll be able to see those answers clear more clearly. And then let's meet our presenters. So, Yana, we'll start with you. Hello. I'm Yana. I work for Ceva Logistics. I'm an account manager at Ceva, and I'll be guiding you through our shipping instructions. Thank you. Tom, you're next. Good afternoon. My name is Tom. I'm from exhibit services via Amsterdam, and I'm the overall contact person for all exhibitor questions regarding orders for the stands. Thank you. And last but not least, Henrik, I'd love to hear from you. So hello, everyone. My name is Henrike, and I am the sales executive from Rye Hotel Services. And we help you with all the, all your questions about housing here in Amsterdam, and we are happy to find you a good hotel. Sounds good. Thank you very much. Okay. So, I'm gonna go, move to these files quickly as possible. Realized we lost a little bit of time at the start. So exhibitor logistics, how do we support you? Well, the very simplest way is that you have your e zone, your exhibitor zone, that we have sent out to you. In that include your exhibitor manual. The link on the screen, is your your e zone login. If you haven't already done this, please do that as soon as possible, so that you have access to all of the systems that we put in place. If you can't find something in your exhibitor manual, if it's not part of the architecture of the e zone, we have customer support. And these are real people answering these questions. This is not, AI and bots and things like that. So we have support@ibc.org. Our, support team are there to actually answer these emails and answer your questions as quickly as possible so that you can get these, answers to these, to the questions to help you plan and carry on managing, your experience, as quickly as possible. Live chat is available, and that's either from the e zone from your from the website, or from the help center, which I'll come to. And via the help center and I'll I'll I'll have more information on a different slide, for that. And we're also looking to improve our customer support, for you on-site when you're at show, in conjunction with, Tom and Rai and others to be able to, expedite those questions and help you, get everything sorted either in build up or on show days or even, during breakdown, once we get to that. We also have continue with our monthly newsletters that we sent to you. So if you're the primary coordinator, you'll be receiving these comms. You can get the, current copies or any previous copies, via the link on the screen, and that's shared out, and sent to you normally at the middle to, final weeks of, of each month. We would have sent last week, but most of you would have got those. We have videos and tutorials and guides about how to, how to guides, how to be able to use your manual. You can find them in the manual and in your e zone. They're also in the help center. Things like how to get the best out of the registration process, how to, log in to various systems. So they're there to share and to help you. Webinars, which as you'll hear, you already know about those, but there is a continued range of of different subjects or different stand types, that we will run, and also through our verified supplier list. And some of our speakers today are part of that verified supplier. Will you will find them on that verified supplier list. So this is the list of, companies that can provide you those products and services that help you plan, run, manage your stands. Go on to those links. Have a look at all the different types. If there is something missing, let us know, and I'm sure we can find the company, to help with that. So I'm gonna do this very quickly. So when you log into your EZone, here's your dashboard. If there's anything not correct on this, and I'm I mean by the company name, this primary coordinator, the dimensions of your stand, etcetera, Reach out to us, and we will get that changed. And note that you can hit the, icon on the bottom right to be able to get to, our live chat function. The exhibitor manual, very important. Obviously, that contains, for you as space only and also for your contractors building a space only stand your your stand builders. Manual is very important because most of the technical well, the technical questions are all housed here. So a lot of the answers to, the common questions, can be found in your exhibitor manual. Please note the twenty twenty five updates, that is the rule changes, the, structural changes, or change of process that will affect you and and exhibitors at the show this year. In particular, I will cover a number of those. Lithium ion batteries, just to point out, that is a continuation of the rules, that I operate as to how you can the types of batteries, sizes that you can bring into the building, that you can use in the building, that you can use and charge in the building, and there's different classifications. So please make yourself aware of these, and how that would affect you for what you wanna bring along for this year. We have our registration pages. They are up and running, and we would suggest get, starting your registration process as soon as possible so that you can both yourself and for colleagues, you can make sure that you are registered. But, also, if you need to have a visa invitation letter to accompany any visa application for access to the EU, to Netherlands, or have you, you can manage that through your own individual portal, but you need to be registered first for that portal to then be, for you to be able to access that, and then, you can create your own invitation letter from that. And we have various guides and how tos on on how to do that. Profile management, that is you stating who you are and, so you can add your logo, you can add company information. There's the ability to upgrade that, across our digital platforms. So the current, exhibitor list, the virtual floor plan, the apps, things like that. But you can control the basic, listing that you have, and so I would suggest doing that as soon as possible. We already have some of the architecture of our digital setup, in place already. The task management is another crucial part, especially for you as space only exhibitors. In that, there is a number of tasks that you need to achieve, especially things like stand sign off, your health and safety declaration, for example. So you have your task management. We also have put an ease on checklist into that. So it's one of the parts of the ease on just so you can see that long list of the different things that you need to, have done. Task management shows you and gives you links to, where to actually, fulfill that. As I said, health and safety declaration being one of the most important bits, where you're stating what you are exhibiting, it has, where you would state about any lithium ion batteries, has links to the rules in that as well. Our help center, as I stated, I've got, the actual link on a, on a further slide, has all the information that's in the exhibitor manual, but it also has more information for you as an exhibitor, Has general information, FAQs about how to, access, the rye or wider questions for visitors, etcetera. So good place to share with, with other colleagues, with stand builders, with any third parties you're dealing with as a way of being able to access all of the information that you have in your manual where you don't necessarily need to give them that that access. You can add co exhibitors to your, exhibitor listing effectively. So you can not you can pay to have additional companies registered, and they will then get effectively the same profile setup, the same visibility as being an exhibitor. And you can also add users to your e zone. And as I said, if it's spam builders or third parties, you can you can give them access to the help center, and that will give them all the the technical information, certainly. You can add them to your e zone. You may want to just add your colleagues within your company to the e zone so they can, support you in the work you have to do. As the primary coordinator, you have the full access to be able to make those edits to things like your profile to access, the Mac, your show elements, like the pro, profile management, or CapTelo, etcetera. And then very quickly on a journey piece, I won't go, through these, but suffice to say, it's kind of step by step of what we think, will be good for you to for you to do. Okay. I'm gonna put a slightly different hat on. I'm gonna now talk about, from the Abraxis side. Now Abraxis are, are appointed health and safety stand plan compliance checking. They also provide health and safety on-site, and floor management. And this year will also be the better stands assessments. So I'm gonna be talking on their behalf, for today, on a few things. So firstly, as space only stands, you have a standard review process. So first of all, step one, exhibitors to complete your health and safety and stand activities declarations. So that is in your, task management. By doing that, one of the questions is for you to state who your stand contractor is, put their details in. Once you've completed that form, the stand contractor will then be emailed to receive the link to the online, plan submissions. Your stand contractor can then submit the stand plans, risk assessments. Any technical information can be uploaded. They can make the various statements about how the stand is gonna be built, ready for assessment. They can also pay the stand plan inspection fee, and the deadline for that is the June 20. So just gonna go through some, some new additions, some things to point out for 2025, just, cover what is and isn't complex, and, also, so the better stance, assessments that are gonna happen this year. So one of the things that, we have looked at for 2025 is the stand walling regulations. And by that, I'm talking about, walling on the perimeters of your stand extensively, but walling across the stand. So the idea being that we are trying to continue to encourage open accessible stands and maintain visibility between yourself and neighbors and vice versa to make stands as open as possible and not put large, fortress style stands, long runs of walls, etcetera, etcetera. And this is a process moving through this year into next year, as if we we continue to look at how your stand's built, how, and review rules accordingly. So if your stand was on the gangway edge, they must be designed with at least one third remaining open. If you're if that run is six meters or less in length, any run of oiling over six meters, then that will need a two meter gap at every six meter interval. Now all of this information, I should say, is in the manual. It's also in the help center, and it's, has been there from the start. We've made some additions, at the May, which I have, changed. I've made it simpler, and I've just made that update this week. So if you do have any questions, by all means, reach out. And so there's a visual representation, six meter wall, which, for the purposes of this stand, which is six meter sidewall, 10 meter, open front, that six meter wall would have to be could not be built to six, could can be built to four meters or under, for those on an open side. So just to point out some of the other, key points. So we're expecting the minimum walls, neighboring walls especially, to be 2.5. So when you're bordering onto another stand, minimum wall height has to be 2.5 meters, which is the height of a shell scheme or the minimum height that another space only would build to, to a maximum of four meter height for adjoining walls with neighbors. Elements between four meters and seven meters have to be set inside your stand by a meter. Please review the skyline rules, especially if you're in a hall one, for example, which takes an element above four meter height, to be less than, to be utilized 50% of your stand space, I. E. Not covering the entire width, length, depth of your stand, but has to be less once it's over four meters. So there's there's guidance on that. There's pictorial, information to to help you understand that. Integrated ramp. So any raised floor, your platforms need to, include a ramp if they're over 40 millimeters in height, so four centimeters and above that need to have at least one ramp. And I would suggest sloped edges or other ways of achieving that, and consider more than one side potentially if you're an island site, for example. Ceilings need to be finished, and this is a compulsory element of hall one, due to the fact that we have balconies where you can look down onto the tops of your stand. So any any built element of your stand needs to have some sort of cover so you can't see in, see the storerooms or wiring or or any of the unfinished areas. And that is different than all the other halls, whereas hall one, we have the balcony. And we are expecting the reverse of any, back walls that face onto a neighbor's stand to be finished in the same way as it would be facing forward. Some sort of neutral finish, I. E, blank white panels, worst case, some sort of, fabric finish which hides the wood or the, stand build materials, the cabling, what whatever it is. Because you wouldn't want the same to you, so it you know, to to do, onto your neighbors in the in the same way. So that is something that we would police it. It's something that we actively, make sure that the quality of that, is there, and that is our expectation. So for colleagues who are in the OE, and that's the outside exhibits area, that covers broadcast vehicles, demonstration trucks, etcetera, you have a a later build date of the September 10, which will make sense if if you, exhibited in the OE before. You have a maximum build height of four meters. So if you're building a structure, it is four meters. We're expecting a meter perimeter around the displays, and there is a full, plan submission, as we talked about, of all your documentation. And so therefore, we are treating the OE as we would any of the other halls effectively. So what elements are deemed complex? And by complex, this is a classification, above the standard stamp plan submission that, means that something about what you are planning to do means that we need additional checks, and a different process on top of the stand plan submission and payment. So double decker stands. So stands built over two levels. They require a double decker permit from the Rye licensing team, which is available via the Rye web shop. Any bespoke metal timber metal or timber rigged elements that go above your stand, they will be complex. Any ground based walling over four meters in height will be complex. And that is taken from the venue floor, from the floor of the hall, not from your raised platform height. So count so it's from the floor, including that raised platform to the top of that structure, anything over four meters. And that would apply generally most of your building to four meters or under. So a few of the stands have higher walling, for example, where it would now be counted as complex. So any stage areas, raised platforms that are over 60 centimeters, so 600 mil, AV plinth, etcetera, etcetera, there is a IBC web shop form that needs to be completed for that. And what is required is structural calculations of the the rigging or the the wall height of four meters of stage. Whatever it is, structural calculation and a payment of a complex fee is required. Those elements are then, sent across to, well, I'll go through on here. So summary of the process would be you complete your health and safety form. Your contractor then submits the plans via the smart link that's sent to them. You pay your stamp and inspection fee. Early bird rate, hundred and 85 plus VAT, open to the June 20. Complex fee is an additional payment of £350 plus VAT. That covers a secondary check and sign off by independent, an independent structural engineer. It's Campbell Reef. So that check by Abraxas and by Campbell Reef from the structural point of view will also be on-site, for that for that those checks. If you're unsure, don't make that payment check with Abraxas to know that you are or aren't going to be in that complex, bit. The double decker licensing fee is directly with the right web shop, so you will need to pay the inspection fee and the double decker license fee, but not the complex bit. And Abraxas will aim to come back to you within forty eight hours for your stamp on submissions, but allow longer if you're hitting the June 20 deadline, for example. It will take longer as a number of, submissions will come in at that point. Couple more slides before I pass over to, Jana. So our on-site floor management team, they are extent ex extensively an extension of IBC and controlling what happens during buildup, how stands are built, the and making sure that the quality, of what we're expecting stands to be matches what has been submitted. So they will monitor the safe working, emergency exits, etcetera, vehicle movements, safety within the halls during buildup, deal with any incidents, touch wood. Hopefully, those don't happen, but, you know, they're there to deal with the day to day of that buildup. We meet with them every day. We continue the conversation. They come back to us with various questions, and we will look to, expedite that as quickly as possible. They will co coordinate the the tidying of, back walls, the topping of stands we talked about for Hall 1, as well as, you know, visibility from the balcony and log and record everything so that we understand what's happening. But they're also then reviewing the stand build processes and and who is doing the the correct build of that, and those things are important. You wanna choose the right stand builders that that know how to, operate in these, in this setup. So they are also able to compile that sort of information as well. And just finally, so for this year so IBC have joined the second phase of the Better Stands program, and that is a multi organizer so show organizer like IBC, worldwide initiative to try and reduce and eliminate single use stands at events. It's effectively a 10 checklist as to what your stand is built out of and whether those elements are able to be reused at multiple events, or whether they are unfortunately just disposed of straightaway, after one use. So we're gonna conduct a trial, across the halls, aim for about sort of 50% of US space only. It doesn't impact you. It won't cost you anything. We will just be reviewing as you're building and as you're breaking down, what it is that, you'll be doing so that we can get better understanding of how you're building your stands, what is what your requirements are, and then look at our introduction of a full better stance program in 2026. More information is there about the, about the Better Stance program. Number of events that you are have been to or are going to are likely to be included into that. You may have come across it already. We will have more information certainly in September and going forward as we get the data from the trial as to as to how we will implement that. So it doesn't have any impact, but you have every you're more than welcome to build a more sustainable and reusable stand this year. But by all means, reach out if you wanna know any more information. So I'm gonna take a big long breath. I'm gonna pass over to Yana, and then we'll hear from the other speakers, as we go. Thank you. Thank you, Jamie. So you said I'm Yana. I am from Ceva Logistics, and I'm gonna take you to a shortened summary of our shipping instructions. Full shipping instructions can also be shared. They'll be on the next slide how you can reach us. So let me take you through this. At CIVA, we are, the sole appointed sole official for IBC. And next to helping you with all the on-site, logistics, forklifts, warehousing, storage, we also offer, help in any transport, shipping requirements, any anything to get your goods to and from the show, on the show, and storage afterwards. Again, our contact will be on the next sheet if you need anything for this, and we have appointed agents in most countries that can help you in your own language and arrange transport from your location. And, of course, we'll be on-site. Our offices are in the halls. We're in a main offices are in Hall 7 and in Hall 12, and you will be able to find us there during the show. To the next slide. This is a very important slide for us. I'm pretty sure everybody's already known with the dates of IBC, but just in case, September 4, we will only approve any unloading, loading only work if you have an approval from IBC for early access. Also, maybe good to point out that all stands need to be cleared from Hall 14 on the September 17. So make sure that you put your orders in on time. Very important is to follow our shipping deadlines. We have these shipping deadlines, so we are able to clear your goods, transport your goods on time to the show site. So sea freight, we needed in Rotterdam Port 20 Fifth for LCL, twenty sixth for FCL. I'm sure not everybody knows those terms, but if you ship via sea freight, you will know them. Airfreight, the August 28, and then we have direct road freight. That depends if you want it straight to stand or by the warehouse. By the warehouse, we do request you to deliver three days prior to the date you'd like to have it on stand just for us to make sure that you'll have it on time. And all road freight need to go through the p 20. All this information, as soon as you place an order with this, will be shared with you in the confirmations addresses and everything. Also, a big one to share with you. To avoid any kind of surcharges, please put in all your orders before the August 20, because after that, we will have a late booking surcharge. And here's also our email address, ivc@civologistics.com. Any questions, any questions for quotes, personalized questions, please send it there, and I will be on the back of that and a lot of my colleagues to help you with any question you have. Yes. Some key information, some very important information for us. Of course, all delivery inflections are made during the official buildup and breakdown, unless, as I said, the early access. Then this year, we had the technical setup date. So for us, it's very important that on the Wednesday, we will be picking up all the empties in the stands, everything that you need to have in storage. Please make sure that you have it labeled. Labels can be collected in our offices, again, in Hall 7, in the Hall 12, and they all need to be removed from the house on the Wednesday. If you have them available for us earlier, please do so. Then we have a few dates that are, important for the breakdown, priority empties and next day empties. I will go into the next slide to that a bit deeper. But Monday, September 15, between five and eleven, all priority empty cases will be returned to your stands. And from 11:00 to 10:00 the next day, so on the September 16, we will be bringing all your next day empty cases back. So you'll have them back before 10:00 on the Tuesday. Let me give you a bit deeper information on that. We will start the priority service at 05:00. But also worth to mention is that the first hour and a half after the show closes, we cannot go into these halls with forklifts. So it might take a while before you actually see us moving a lot of the stuff. And, again, it's essential that you pick up the labels from the offices and stick them on. As soon as they're on your freight, we will collect them, when we see them. Some tariff information. Again, the late surcharge service, for every booking after the August 20. Then we have the surcharges for the weekend and the evening surcharges. We do have this year's specialized courier information. You can receive this via the email we set we said earlier, abc@civologistics.com. I see a little mistake in this presentation. All orders can be canceled one week in advance with no costs and cancellations after that as per as she tells you. And this is the main page actually for us. All orders can be made online. This is only for on-site work, so forklifts, lifting, warehousing, and empty storage. Anything else, please use the email address. If you click on the link, you go to the show book order website, and there, it will guide itself. You can make your orders. Bring it back to you, Jamie. Thank you very much. Just to, to to back up, one of the things connected to this, will be the Rye, Logistics Management, the LMS system. If you are depending on how you are choosing to get your, unload vehicles to get equipment in and out of the halls, obviously, we would recommend using CEVA. If you aren't necessarily using CEVA for all those services, you will still you will need to use the LMS system to book your time slots. That's not available yet. That's normally published three weeks out, so we'll send additional comms both to you as, primary coordinators of your stand, but then also to all the stand builders who will be on, via Abraxas, we'll send, direct links out, for that. Okay. Tom, I pass over to you to talk all things, Wri, ES, and WebShop. Thank you so much, Jamie, and welcome, everybody. I got the pleasure to walk you through the preparation phase for your stands through the WebShop. What steps needs to be taken, to prepare well for your stands. First of all, I would like a small book of phases that you know that who you're going to call or email is indeed a person and and not AI. We are sitting here with a very big team, not all of the account managers. We got more than, than 12, but, this the team that is dedicated for IBC and will be one of your counterparts and will be one of your contact persons to help prepare for the show. Mostly will be done via the web shop. And the web shops, you can see it on the left hand side. That's the landing page that has got three gray areas, buttons on top. It says products and services, event information, and important dates. I recommend to, look at the important dates for all relevant deadlines that are coming with the products and services that we offer from the stand. The event information is just a small, summary of what is standing in the exhibit manual and on the e zone of the IBC. And on the products and service page, you can find all products and services that can be ordered to get your stand look the best ever. To get started, firstly, you need to get into the web shop. By default, only the main contact person can log in into the webshop. How to do so? On the top of the, IBC webshop page, you can find the words sign in. The main contact can there, sign in. And via the middle green arrow, a little bit to, to the bottom, you can, see the login manual if you have some issues with it. And if succeeded, you can also, find, how to add users. Very useful because you do not want to do all the work yourself, especially in the holiday summer period. It can be useful that colleagues as well can go into the webshop and, help prepare for the show. If you can't figure it out, on the right below corner, there's a green help button. This will, get you in contact with one of my one of my colleagues. It's, an email function, so we respond within within forty eight hours, but mainly faster. And, not only for login, but in the end, in you are into the web shop and you have any questions at all, just click on the help button to get in touch and get assistance. As a space only exhibitor, you have probably have a stem builder, and stand builders are there to make your life, easier. If the invoice doesn't need to go to US Exhibitor but to the stand builder itself, then the stand builder can, get a login themselves. We just need to know all their, invoice details. They can provide that via the, the help button on the right below corner. They will provide the email, with information. We connect them to your account so they can log in into your stand number, not on your personal account, and help prepare for the show. If you do want to receive the invoices, then you need to, provide the stand builder with your login credentials. The those two options are there. So one way from your own, accounts, then you provide your details. Another way, the stand builder functionality. The instructions on how to do so and step by step can be found here on this page. You can share that with the stand builder and or let them contact us directly. Not always the invoice details are completely correct or sometimes, it needs to be amended slightly. When you're on the webshop and you are done, you have fulfilled, everything in your, basket, you come to the payment page, and here you can change the invoice details. Please note, it does need, it it needs to be the same company. Only small, changes can be made. If it's a complete different company that needs to be paying, the bills, it does take some time and probably some emailing back and forth to double check some things. But in the end, you can finalize the order. You can settle the payments, and the invoice will be amended. So the order can be finalized. The invoice will follow later when the amendments has been done. But the best part is you can continue with preparing. Regarding the needs for your stance, everybody needs some utilities. On the products and service page, you can find power, Internet, and water. Please note that in all 14, water is not applicable. Also, for the outside area, of outside exhibition, water is available but only on request, not via the web shop. How to do so? When you go to the products and services page, you can, click on the power, Internet, and water. Select all the, items you require, and you will get, you will get to, a mandatory grid. Before I get into that, please do know that we at Rai have, made use of daytime power and continuous power. Daytime power is for only during the event from 08:00 in the morning up until 08:00 in the evening. After that after the show, it will be closed or will be disconnected for, safety reasons. If you want continuous power, for for, for example, an server or fridges, that is possible, but only those connections can be connected to it. Special mentioning that the August 13, utilities need to be ordered for all 14, and the August 21, the early bird discounts, but also the guaranteed delivery deadline is for all utilities further. The, power connection and how to proceed when you have, everything in your baskets. You go to checkouts. And what's new is that, when you click on the grid form, you can now, create your stands on how big, in in, width and, length it is. You can select all the items that you have, placed in the basket, select the locations, and then complete. If you have oh, apologies. If you have, a special grid yourself or technical layouts and the grid functionality of RIA is not completely sufficient, You need to finalize the grid VRI before, you can complete the order, but you can send the correct technical layouts to e s f y dot s now mentioning your stand number, your company name, and we, add the the correct of the the the technical layout to the order to make sure that the, suppliers will be placed correctly, as you require. What will it look like on the stand? Now space only, most of the times, it will be, professional power that will be ordered. It will come with sometimes a distribution box from the location itself, but it's not optional to stick something in it because you will receive it with the outlets that you can, place in your own distribution box. The water connection in the middle comes nine out of 10 times with the drainage, of course. Will, be on the location as you, requested it. And on the right hand side, you can see the Internet cable. It's a UTP cable coming also from the ground, so all connections are coming from the ground. And, based on the location from the grids, we will make sure that all will be have, will have long long enough cables, cables in length to meet the required locations. The permits, something Jamie already said, if you are going, for example, to build a double decker stand, on the web shop itself, you can find permits legal, on the permits, and legal for the double deck stand. You can, add it to your cart. You can download the, the documents to fill in and follow the steps as explained, and all will be processed, accordingly. Some of the permits are, free of charge. Some of the permits do have costs, on it, and that's due to that some checks from, other supplies are required. The rigging, and this is a special mentioning for exhibitors that have, prepared, before, has changed a bit. And, to be completely honest, sometimes you need to be taking step one step back before taking two steps forward. It takes a little bit more time upfront. That's due that it needs to be ordered upfront as a €0 order. This means that you need to be able to log in, order a serial or a rigging order, download the form, and then afterwards, you get into contact with Monstroff Xprotect, our preferred supplier. And after that moment, they can start the proposal process. This is a bit different, and we do realize that it's not the most efficient way, ideally, and we're still working on a better solution, but it is how it is at this moment. So once again, you do need to log in, then you need to order a €0, order, download the documents, and fill in the details, and get in touch with Mansfield expert tech before receiving any quote. Catering, in the rye. It's something that is very, very, important because it it is very important for you as exhibitor to, show you show you hospitality and attract visitors to your stand. But also, it got something to do with health and safety and, what happens every in the right, on the right venue and to all visitors, coming to IBC. Therefore, as the rules already were there, but, they were sharpened for this year, a little bit more, home catering is by default not allowed, but we want to make sure that all exhibitors do have a wide scale of options to provide for their visitors and colleagues. Therefore, Rai has extended, their assortments, by, quite a bit with suppliers and on catering. So I do recommend that, you will have a look at the web shop to see what options are available. If you have very, big plans, do get a do reach out to us for better understanding. We have multiple f and b specialists ready to, discuss the options. And we're more than happy to to think more than alonely the the order, but the thinking about the concept of your, your stance and your ID to come into the IBC and how we can make that better. The webshop itself has multiple layers of catering. You got the mini markets for small and quick bites, but also what's, but also some meals like sushi, curries, and pizza that is new. We can arrange some Dutch snacks like the bitter balls, but also drinks and small reception from the mini markets itself. We can also get very big with complete receptions, parties, and name it, and we can arrange it. Take your time, scroll around, and get in touch with us, so we are more than happy to assist. Please do note that twenty first August is also the deadline for guaranteed delivery around, FNB. Almost done, Jamie. Then I can give you back the time. The staff, hostesses, and security, it's also it's always a hot topic because, IBC, exhibitors take a big part of from the Dutch possibilities, the Dutch markets around those, type of services. So please may I ask you book it on time? It can be done very easily via the webshop, to get the guarantee that you will have the host desk or the stand security for your stand. Lastly, the final preparations, the logistic management system Jamie also mentioned will go open three weeks prior show. It can be found on the web shop itself below event information. And then, you got, route and accessibility, and there you can find loading and unloading. And, also, for on-site, you have the access and batches for the buildup and breakdown batch. I recommend to, register with the, the buildup and breakdown batch. You can also drive out freely during the breakup build up and breakdown via the parking garages. This is not applicable during show, but it is during buildup and breakdown. I hope, it was all clear. If not, please drop your question in the q and a or, after this, this moment, get in touch with us. Thank you. Thank you very much, Tom. Just before I hand over, just to say, so for the so what for passes, so under registration, your stand exhibit passes allow you access during build up, show open days, and that is ahead of, visitors being able to come in on show open days. So earlier or later on show open days and then also for during breakdown. However, you may also want to register for an early access pass, which is what Tom is, showing here because if you are parking, it will give you free free parking during the build up phase. So that's one advantage. You may also want to you might need to be in one of the first people coming in on the early access day, in which case, having one of these badges will be a quicker way to be able to get in first thing. Otherwise, for the majority of everyone else, if you're coming partway through build up, or close to the end, you know, to the start show, your standard exhibitor badge will be fine. So you'll need to have both. The exhibitor badge will cover most of that. Right. Let's find out everything about Rye Hotel Services. So Henrika, over to you. Thank you so much. Hello, everyone. My name is Henrique. And as I already introduced myself at the beginning, I'm working at Rye Hotel Services, which is part of the Rye Amsterdam. So Rye Hotel Services is the official housing agent of IBC, and for that reason, we have purchased many hotel rooms here in Amsterdam to make sure you can stay at a suitable hotel during your time here in Amsterdam. So there are many locations you can choose from, like, for example, close to the Rai Convention Centre, but also in the city centre of Amsterdam or a little bit outside city center if that's what you prefer. And there are also, many different, work rate categories that you can choose from. We are working here at the Rye Hotel Service with a dedicated team for, IBC, and we're here with 18 people in total. So, also, like the other speakers already said, like, there's no AI. We're just real people here, and we're here to help you. First, I would like to show you something about, like, how Amsterdam looks like. So for, the exhibitors that are coming to, IBC for many more years, you probably know how to get around in Amsterdam. But for the exhibitors that are new, this might be helpful. So if you see this is a metro map from Amsterdam. And if you see when you see the blue line, it goes from Amsterdam North to Amsterdam South. One stop before south, you see Europa Blaine, which is where the Rye is. So as you can see, that's in the South Of Amsterdam. There are many hotels which are around this blue metro line. So, even if you're staying in the Amsterdam North, you're still at the RAI Convention Center within fifteen minutes. So sometimes it looks like your hotel could be far away from the convention center, but as it's so close to this North South Metro line, you can still reach the convention center within, yeah, what I said, like, within fifteen minutes. I would like to tell you something about different rates. We first go to the first area in on the top, so the gray area, the gray the gray circle. That that's the Amsterdam North area. And, one of the hotels that you can that you can choose there is, for example, the NH Amsterdam North. Just to give you a little, comparison, like, if you book your room there via ride hotel services, you only pay, like, €250 for your room, while the same room can be booked via a a site like booking.com for three hun over €300 per night. So what I would like to show you here is that we have negotiated special event rates, and I really want to make sure that you don't pay too much for your hotel room within the city, because we know that there are crazy rates that you can find online, and we just want to make sure that no one pays too much. If you go to the city center, so the blue circle on the map, there are many hotels there as well, and there are a lot of exhibitors that would like to stay in the city center. One of the hotels I've picked there is the Move and Pick Hotel, which you can book via the Rye Hotel Services for less than €300 per night, while you find that same room online again via booking.com for over €450 per night, which is an insane difference. So, again, I would really recommend you, to, go to the website of Rye Hotel Services, which you can find via the IBC website. If you go to the IBC website and you go to the visit button, there is, a menu with plan your trip, and then you can see, like, our websites and all the information about this. If we as the third circle, if we go to the red circle, that's the area around the Rai Convention Center. There's also many hotels here on walking distance or on the very closest to the Rai. 1 of the hotels that's still available is the Olympic Hotel, for example, which you can book for €323 per room per night via the Rye Convention Center, which is also more than a hundred euros more expensive via booking.com or other websites online. So please, don't pay these really high rates and really make use of the official platform. I also would like to show share, some of our team members with you. As I already said, like, you're in contact with real people and real human here. The team consists out of 18 people, but the people that are, mainly gonna be in touch with you are my colleagues, Evelyn, Chantal, Boudewijn, and myself. And you can reach us via hotel services at rye.nl, and our phone number is present here as well. Again, you can go to our through our to our booking website via the IBC website so you're sure you're going to the right website. That's it. Jamie, thank you so much. Thank you. You raised some, good points. So thank you, for those slides. And I think it's important to, from IBC's point of view, that we work with, Henrika, with Tom, with Yana, a a range of our verified suppliers to look at the cost that affect you as exhibitors and certainly as space only exhibitors. And it is work that we have done to to continue to, look at getting the best rates for the hotels, for you, to look at, the reductions in the Internet cost that that the Rai have put in over the last few years. The, sees a number of the the COIVA costs have been, held at an agreed rate, for the last, few years, for example. So that is you know, we are continuing to to keep that that work going, to try and make all of your money go as far as possible because we we understand, that there are a range of costs and things that you want to do. So, to that end, we also it's worth right now that you, each of the individuals who are registered will be able to get a travel pass, to be able to use public transportation for free, certainly during the show days. Possibly, you could pick that up on the day before. We will have details of that. So they're collected on-site. We'll have the information for that. So you can then take that. You can get a travel card effectively to be able to travel around. So if you are in in the North, for example, that travel is already covered through, the well run public, public transportation system. So also another way in which we you know, those little things also help, and great to encourage people to to explore, the wonders of Amsterdam and go and, see the place while they're there, be able to do that through public transport is no bad thing. Right. A couple more bits for me, and then I promise we will stop. So first of all, just to reiterate the stand build pages, that is a link on there. You can access it from the, from the zone, from our website. Share that with your, stand builders, with your third parties, or with colleagues who don't have access to, to your e zone. The main thing I wanna pick up on now is then the technical setup day. Now we have sent out information about this. We've sent this out for, you know, most of I think from the end of last year into this year, we've had the information about this. The change here is that the final day of building, of constructing stands is Wednesday, September. Thursday, the eleventh of September is still a, it's still part of buildup and it's still a day of setting up stands, but the the construction elements are not permitted to happen on Thursday. Technical setup is as it sounds. It's there for you to be able to, to set up, the display elements, the equipment that you want to, to show to visitors. Just those elements that you can then set up. Now you can set those up beforehand, but the your stand builders need to have finished constructing all the elements of your stand by the end of Wednesday, the tenth. Now, you hopefully, you can see, the detail on this slide. It's on the health center. It's in the manual, etcetera, etcetera. You have from Friday the, you have from Friday the fifth through to Wednesday the tenth for all of that stand construction to happen. There is also the option of paying for early access on the Thursday. So if you're a double decker, for example, we would, strongly recommend, doing that and having that access, from that day onwards. More than enough build days, as far as I can see and and knowing the types of stands that are built to be able to have your stands constructed in that time, you through that time up to Wednesday the tenth, you would need your full PPE. If you as an exhibitor are accessing the hall, then your stand contractors would need full PPE. On the Thursday, you won't need that PPE. So you won't need high vis. You won't need side boots. You won't need a hard hat. And that is one of the the, the points of the change here is that Thursday then becomes a safe day where the majority of you as exhibitors, your colleagues would be turning up to your stand where you can have your briefings and you can have your stand set up to be show ready. You won't need to and you can access any time through that day. You won't need that PPE, whereas you will on the Wednesday. We have less of you as exhibitors turning up on those build days. We have the majority turning up on the Thursday, for example. So it gives you that safe day where the construction isn't happening. It's also gonna be cleaner setup day because the construction would have already happened. So all the painting, any sanding, all those elements are done and out the way so you can unveil all that equipment set up in a cleaner, safer environment and still have that full day to be able to get your lighting tests, the power checks, the Internet, all those things, make sure they're all working. Now that's not to say that if there was a, an issue that definitely needed adjustment and needed changing that we could isolate your stand to allow, I don't know, a light to change if it was failing or some element. But that would be you know, we would look at that, subjectively case by case. But end of the Wednesday, the tenth, is when your stand needs to be constructed. Let me go back over so quickly because I just wanna pick up a couple of things. Balcony suites, for those of you who are building space only balcony suites, please make sure you're aware of the rules, especially around when your equipment can be, lifted by CEVA onto the balcony. Otherwise, it needs to be hand carried, if you're building after the Monday, for example. You have access from the could have pay for early access. You got access from the Friday all the way through to the Wednesday. But storage, post the Monday, and load lifting, that needs to be, please make yourself aware of that so you can plan that accordingly. With ICT, when you're ordering a hard line Internet connection, you'll see there are details about Wi Fi connections. If you wanted to set up a Wi Fi connection on your stand, by ordering a hard line connection and bringing your own router, for example, to create a Wi Fi network for your stand. There are very strict rules about how you could do that, and be aware that if you don't follow those rules, if you are then affecting your the strength of your signal more so if that if your setup is affecting those around you or the wider, Wi Fi setup, then we would ask you to reconfigure or ultimately, disconnect because, it can have serious impact on other people's networks and more so on the the Wi Fi setup that we do have. You have the, a lot of radio frequency traffic in the halls with the equipment that we have. Information is available when you purchase your cable. But but no. If you're a CE, Content Everywhere, Hall 5 Exhibitor. If you're a future tech, Hall 14, space only exhibitor, you have a Wi Fi, connection included, so we will send you the SSID in advance. So you don't need to set up your own network. As we stated, Captello are managing the lead capture. Again, for those of you CE or future tech, you would have a license or device included, license or plural, into your package. That will be available. Make sure you log in to the portal, via rezone to take advantage of that. And you will no doubt have started to receive information from Catello directly as one of our verified spires to help you with your lead capture for this year. And you would also have been contacted by your hall writer who is collating information from you as exhibitors. It's free to submit, news articles, information about new innovations, things that you're doing that can be added to the IBC Daily, which is distributed to everyone, each day of the show, as a publication. So your hall writer would have been in contact, so make, make use of them, where you can. Just a couple more slides. By all means, fire any questions if you still is there anything you you still wanna know we haven't covered? So IBC floor plan, so the this is the sales version of the floor plan, which you can find here. You would have been sent this already. If you need technical floor plans, so this is taken direct from the CAD plan that the ride put together from our plan, go to the help center, type in technical or technical floor plan, and you'll be able to find the latest ones. I updated that in the last few days, so, effectively hot off the press with the full technical breakdown of each of the each of the halls or areas within the in the rye for you to to choose from. From this, you can see the OE has moved. That is now in the middle. That's Congress Square, which is in between, both sides of the Rye, so much more central, and part of, all of the other halls. And the pavilion that we build, that is Hall 14. That's future, future vision, future tech, part of, of the setup this year. If you're interested in any of the upcoming, webinars, we have future, Future Vision stands Hall 14. We have Shell scheme, on the June 24. We have an open webinar. If you have any questions you wanna ask to IBC and the wider team, July 24, more than happy to, field all of your questions at that point. Are there any further questions? Thank you to my other, to those of you who've, Diana, to Tom, and Henrika for, presenting as well. I'll just pause here, and see if there's anyone else wants to ask any other questions. You can reach out to us here. These are all the various emails, from my colleagues on this call, support, etcetera, if you need us. Okay. With that deafening silence, I think we'll, we'll move this to, we'll we'll finish the presentation here. Thank you again. Apologies for the technical, hiccup at the start. Thank you for, taking part. Thank you to anyone who's watching this post, watching this on demand, and we will bid you farewell. So thank you very much. Have a great day. Thanks.